The ServiceNow HR Blueprint Featuring Forrester Analysis

Most business leaders recognise that best-in-class HR service delivery is a strategically vital priority. But how can you quantify the actual bottom-line impact of the ServiceNow HR Service Delivery solution—beyond anecdotal evidence and isolated use cases?

Recently, ServiceNow commissioned a Forrester Total Economic Impact^™ report on ServiceNow^® HR Service Delivery to answer that exact question. And in this webinar, we’ll review Forrester’s analysis of the aggregate experience of six representative users of HR Service Delivery—representing 35,000 FTEs and revenue of $10 billion per year.

Join us to see how Forrester found that HR Service Delivery helped this hypothetical organisation achieve:

• Over 17,000 hours saved on processing employee HR requests
• Regained up to 30% in HR labour efficiencies by streamlining HR workflows
• Over 77,000 hours saved by employees submitting HR requests
• Improved employee retention and smoother collaboration between HR and IT

You’ll also gain proven methodologies, actionable strategies, and real-world ServiceNow customer examples showing how you can:

• Eliminate manual and repetitive tasks that distract the HR team from their core mission
• Streamline the management of employee cases for a better overall employee experience
• Improve visibility into HR service utilisation and trends

Speakers:
Nin Sandhu, Sr Director, Product and Solutions Marketing, ServiceNow
Jason Mancini, Director, Value Excellence, ServiceNow